Which of the following is a common failure mode when setting up Care Everywhere?

• A. Inaccurate patient gender
• B. Misconfigured endpoints
• C. Slow network performance
• D. Missing user training

Answer: (B)

Getting Care Everywhere to exchange data hinges on correctly configuring the connection endpoints. These endpoints are the precise points where your system reaches out to partner EHRs or health information exchanges, and they include the correct URLs, security settings, certificates, and routing information. When endpoints are misconfigured—wrong address, mismatched authentication, incorrect port or protocol, or improper integration profile—the connection cannot be established or data cannot be routed securely and accurately. That blocks the entire setup and prevents any exchange from happening, even if everything else looks fine.

Inaccurate patient gender is a data quality issue, not a setup problem. Slow network performance can affect how data moves once a connection is live, but it isn’t the common setup failure mode. Missing user training can lead to operational errors after deployment, but it doesn’t reflect the technical misconfiguration that blocks establishing Care Everywhere communication.