What is the impact of network outages on Care Everywhere data exchange?

• A. Network outages typically have no impact on data exchange.
• B. Exchanges may fail or be queued; data becomes temporarily unavailable until connectivity is restored.
• C. Data remains available through cached copies with no downtime.
• D. Only inbound data is affected while outbound remains.

Answer: (B)

Network connectivity is required for Care Everywhere data exchange. When the network goes down, messages can’t be delivered to or from partner systems, so exchanges may fail or be queued and data remains temporarily unavailable until connectivity is restored. Once the connection is back, queued exchanges are retried and data flow resumes. While endpoints might have cached or offline-capable data locally, this does not guarantee complete, up-to-date access across the exchange, and it does not eliminate downtime in the overall data flow.