After a network outage, how are queued Care Everywhere exchanges typically handled once connectivity is restored?

• A. Queued exchanges resume and complete.
• B. All queued exchanges are discarded.
• C. The system requires manual retry for all data.
• D. Data is exported to a separate system.

Answer: (A)

When the network comes back online, the queued Care Everywhere exchanges are picked up and processed automatically. The system stores messages that couldn’t be sent during the outage and, once connectivity is restored, it resumes delivering them and awaiting acknowledgments until everything completes. This ensures no data is lost and transmissions finish in a reliable, orderly way, with retry logic handling transient failures and safeguards (like unique identifiers) to avoid duplicates.

So, exchanges don’t get discarded, and there isn’t a blanket manual retry for every item, nor is there an automatic export to a separate system by default. The built-in queue and automatic retry handle restoration and completion of those queued exchanges.